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About us

Welcome to The Merchandise Lab, a proud family-run business with over 30 years of experience in the promotional merchandise and branding industry. Based in Birmingham, we have built a strong reputation for delivering high-quality, personalized products that help businesses make a lasting impression.

Since our founding, we’ve remained committed to offering tailored solutions to meet the unique needs of our clients. From custom-branded promotional items to corporate gifts and event giveaways, we provide a wide range of products designed to enhance your brand’s visibility and leave a memorable impact.

As a family business, we value the relationships we build with our clients, prioritising exceptional customer service, attention to detail, and quality craftsmanship. Over the years, we’ve been honoured to support businesses of all sizes, from local startups to well-established brands, with creative and effective promotional solutions.

Our team’s passion for branding, combined with our extensive knowledge of the industry, ensures that every product we supply aligns with your brand’s message and goals. We pride ourselves on our reliability, integrity, and personal touch, which have been the foundation of our success for over three decades.

Thank you for considering The Merchandise Lab for your promotional and branding needs. We look forward to working with you to elevate your brand and help you stand out in a competitive market.

  • Elliot Sampson

    Managing Director

  • Paul Lee

    Sales Manager

  • Sarah Sampson

    Accounts Manager

  • Louise Tanley

    Senior Sales

  • Kirsty Harrison

    Senior Sales

  • Jamie Ellis

    Sales Administrator

  • Amy Fitter

    Graphic Design

  • Ed Willetts

    Warehouse

  • Toni Capper

    Production

  • Jodie Powell

    Production

  • Debbie Naylor

    Production

  • Flori Urszuly

    Production